Today, 2:15 PM
Hey! I have a quick question about my recent order #3847 🛍️
2:15 PM
Hi Sarah! Of course, how can I help you with that order?
2:16 PM
I ordered the wireless headphones 3 days ago but haven't received a tracking number yet. Is everything okay?
2:17 PM
Let me check that for you right now. One moment please! 🔍
2:17 PM
2:20 PM
Good news! Your order has been shipped. Tracking number: TRK-2025-88472. Estimated delivery: Jan 28 📦
2:20 PM
Oh that's great! Thank you so much 😊 One more thing — is there a way to change the delivery address?
2:21 PM
Since the order is already shipped, we can't change the address at this point. However, you can redirect it through the carrier's website using your tracking number.
2:22 PM
Perfect, I'll do that! Thanks for being so helpful 🙏
2:23 PM